Carvana’s Car Vending Machine: Digital and Automation Intertwine
A leading used-car e-commerce site, Carvana recently merged two of the most forward components of tomorrow’s business by brilliantly improvising car purchasing to satisfy consumers’ future needs.
To illustrate, car buyers who visit Carvana.com can shop for more than the 10,000 vehicles on offer. The platform offers end-to-end car purchase packages.
However, the after-purchase is where it gets interesting where customers can opt for car vending machine pickup in as little as 10 minutes.
When customers arrive, they receive a commemorative, oversized Carvana coin to activate the vending process and transport the car into the delivery bay.
The process takes only minutes as opposed to hours usually needed haggling for best deals at the dealer. Apart from this, Carvana offers customers a seven-day return policy, to give them a chance to see if the vehicle really fits their life and every vehicle is Carvana certified.
Each one goes through a thorough 150-point inspection, guaranteed to have never been involved in a reported car accident and does not come with frame damage. In spite of this, every feature including less favourable imperfections of the car gets listed on the car’s description page to make sure car buyers don’t feel short-changed.
Most recently, the company launched its largest car vending machine to date. Nine stories high, the building can hold up to 34 vehicles. Evidently, Carvana’s business case strengthens the strong intent as to why businesses need to work with technology to address their most critical business priorities.
After all, the best businesses are building capabilities to thrive in the new environment—the next digital economy. So should you.
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