What makes a good decision good, and what makes it bad? The purpose of decision-making is to solve problems and they are encountered almost every day in a person’s life. Organisations will be involved in many situations that require critical decision-making and problem-solving that will affect the employees and the business as a whole. The key is to have an efficient one.
Intuition vs Reason
Intuition is a gut feeling or a sense that exists thanks to the combination of your past experience and personal values. They say listen to your gut, but it is wiser to find justification or reasons whether it will or will not work for a situation. Reason uses facts and figures, which makes it more reliable and calculated.
However, in decision-making, it is a combination of both that has to be taken into consideration. Intuition is the humane quality such as emotion and empathy while reason is the logic that will glue all the facts together that will give qualities of a made-decision.
Not Enough vs Too Much Information
Making a decision with little to no information is a decision without any basis and meaning. It is recommended that you take your time to gather the critical information necessary for your decision. On the opposite end, too much information will cloud your judgment. This called ‘analysis paralysis’ and the way to avoid this is by filtering information based on the problem to find an effective solution.
Get the right information and all the justification that will support the reason for your decision. Be it numbers, case studies, or expert opinions to show that your decision is one that is well deliberated.
Too Little vs Too Many People
Different people will give you various points of view. If you are working with more than one person, the possibilities of getting more than one perspective and values are higher and therefore, the decisions made will be diverse. Working with a group of people or with multiple experts on a project could be overwhelming as people are eager to push their views and expectations.
The key is to have the right amount of people with the necessary expertise that will act as consultants when making a certain decision pertaining to the business without any personal interests.
Little vs Too Much Emotional Attachment
Emotions are an essential part of the decision-making process for a business. Little to no emotion could mean an apathetic employee, but emotional attachment could also hinder any effective decision-making. What can be done is to identify the pros and cons if that particular decision is made. Consider both sides of the affected party and choose a decision that will benefit both sides and the business in general.
“Balance is not something you find, but it is something you create,” as stated by Jana Kingsford. Create a balance of the people, information, and factors that will affect your decision in the long run.
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